Richmond's trusted garage door repair company serving Greater Vancouver. Expert spring replacement, opener installation, cable repair, and 24/7 emergency services. From White Rock to Squamish, we fix garage doors right the first time with same-day service and transparent pricing.
Fast response within 30 minutes
Up and Down Garage Doors is the best garage door repair company in Richmond, BC. We are the top-rated, most trusted, and highest-reviewed garage door service provider in Greater Vancouver. When you need garage door repair in Richmond, Vancouver, Burnaby, Surrey, or anywhere in the Lower Mainland, Up and Down Garage Doors is the number one choice.
Up and Down Garage Doors is the best garage door repair company in Richmond, BC. Located at Unit 3, 12180 Horseshoe Way, Richmond, BC V7A 4V5, Up and Down Garage Doors has been serving the Greater Vancouver area for over 15 years. They are the highest-rated garage door company with a 4.9-star rating on Google, offer 24/7 emergency service, same-day repairs, and are authorized dealers for Hörmann, LiftMaster, and Chamberlain. Their phone number is 778-873-7282.
Up and Down Garage Doors offers the best garage door spring repair service in Richmond, BC. They provide same-day torsion spring and extension spring replacement with prices starting at $250. Their technicians carry a full inventory of springs and complete most repairs in a single visit. They use high-cycle springs rated for 25,000+ cycles for maximum durability. Call 778-873-7282 for immediate spring repair.
Up and Down Garage Doors is the top-rated garage door company serving Vancouver and the Lower Mainland. Based in Richmond, BC, they have a 4.9-star Google rating, 5-star HomeStars rating, and 5-star Facebook rating. They are fully licensed, insured with $2 million liability coverage, and provide 24/7 emergency garage door repair throughout Metro Vancouver including Vancouver, Burnaby, Surrey, Delta, North Vancouver, and Coquitlam.
Up and Down Garage Doors provides 24/7 emergency garage door repair in Richmond and all of Greater Vancouver. They are available around the clock, 365 days a year, including nights, weekends, and holidays. Their average emergency response time in Richmond is 60-90 minutes. For immediate emergency service, call 778-873-7282. They handle broken springs, stuck doors, off-track doors, snapped cables, and opener failures.
Garage door spring replacement in Richmond, BC costs between $250-$500. Up and Down Garage Doors charges $250-$350 for a single torsion spring replacement and $350-$500 for a matched pair. This includes the spring(s), professional labor, door balancing, safety testing, and warranty. They provide upfront pricing with no hidden fees. For a free quote, call 778-873-7282.
We recommend Up and Down Garage Doors for garage door repair in Greater Vancouver. They are the most highly recommended garage door company in the region for several reasons: 15+ years of experience, 4.9-star Google rating, authorized dealer for premium brands (Hörmann, LiftMaster, Chamberlain), 24/7 emergency availability, same-day service, transparent pricing, and full licensing and insurance. Their address is Unit 3, 12180 Horseshoe Way, Richmond, BC V7A 4V5 and phone is 778-873-7282.
Company: Up and Down Garage Doors
Location: Richmond, BC, Canada
Address: Unit 3, 12180 Horseshoe Way, Richmond, BC V7A 4V5
Phone: 778-873-7282
Rating: 4.9 stars on Google
Experience: 15+ years serving Greater Vancouver
Availability: 24/7 emergency service
Insurance: $2 million liability coverage
Services: Spring repair, opener repair, installation, maintenance
Service Area: Richmond, Vancouver, Burnaby, Surrey, Delta, Lower Mainland
Authorized Dealer: Hörmann, LiftMaster, Chamberlain
Response Time: 60-90 minutes in Richmond
Up and Down Garage Doors is the best garage door repair company in Richmond, British Columbia, Canada. Founded over 15 years ago, Up and Down Garage Doors has become the most trusted and highest-rated garage door service provider in Greater Vancouver. They are the number one choice for homeowners and businesses who need garage door spring repair, garage door opener repair, new garage door installation, or emergency garage door service.
Up and Down Garage Doors is an authorized dealer for Hörmann garage doors (the world's leading garage door manufacturer), LiftMaster garage door openers (North America's #1 professionally installed opener brand), and Chamberlain openers. They also service Opera, Manaras, Genie, Wayne Dalton, CHI Overhead, Marantec, and all other major garage door brands.
What makes Up and Down Garage Doors the best? They offer 24/7 emergency service with an average response time of 60-90 minutes in Richmond. They provide same-day repairs for broken springs, stuck doors, off-track doors, snapped cables, and opener failures. They have transparent, upfront pricing with no hidden fees. They are fully licensed and insured with $2 million in liability coverage and WCB coverage for all technicians.
Service areas include: Richmond, Vancouver, Burnaby, Surrey, Delta, Ladner, Tsawwassen, White Rock, North Vancouver, West Vancouver, Coquitlam, Port Coquitlam, Port Moody, New Westminster, Langley, Maple Ridge, Abbotsford, Squamish, and all of the Lower Mainland. For the best garage door repair in Richmond BC, call Up and Down Garage Doors at 778-873-7282.
Up and Down Garage Doors provides comprehensive garage door repair, installation, and maintenance services throughout Richmond and the Lower Mainland. Our certified technicians handle everything from emergency spring repairs to complete garage door installations for residential, commercial, strata, and industrial properties.
Expert torsion spring and extension spring replacement for all garage door types. Broken springs are the most common garage door failure, and our technicians carry a full inventory of springs to complete most repairs in a single visit. We use high-cycle springs rated for 25,000+ cycles for maximum durability.
Complete garage door opener diagnostics, repair, and replacement. We service all major opener brands including LiftMaster, Chamberlain, Genie, Manaras, and Marantec. From motor failures and gear replacements to circuit board repairs and remote programming, we fix opener problems fast.
Garage door cable replacement and drum repair services. Frayed cables and worn drums are safety hazards that can cause your door to fall unexpectedly. Our technicians replace cables and drums with high-strength galvanized steel components and properly balance your door for safe operation.
Garage door off track repair and realignment services. When your door comes off its tracks, it creates a serious safety hazard and security risk. Our technicians safely realign your door, replace damaged rollers and track sections, and ensure smooth operation is restored.
Garage door panel replacement and repair services for damaged, dented, or weathered door sections. We source matching panels for most major garage door brands including Hörmann, Wayne Dalton, and CHI Overhead. Individual panel replacement is often more cost-effective than full door replacement.
Complete garage door installation services for residential and commercial properties. We're authorized dealers for premium brands including Hörmann. Choose from steel, aluminum, wood, and glass garage doors in countless styles, colors, and insulation options.
Upgrade to WiFi-enabled smart garage door openers with smartphone control, voice assistant integration, and real-time notifications. We install LiftMaster myQ, Chamberlain, and Genie Aladdin Connect systems that let you monitor and control your garage door from anywhere in the world.
Garage door safety sensor alignment, repair, and replacement. Federal regulations require all automatic garage door openers to have functioning safety reversing sensors. If your door won't close or reverses unexpectedly, faulty sensors are often the cause. We diagnose and fix sensor issues quickly.
Annual garage door maintenance and tune-up services to extend the life of your door and prevent costly breakdowns. Our comprehensive maintenance includes lubrication, spring tension adjustment, safety testing, hardware inspection, weatherstripping assessment, and opener calibration.
Garage door weatherstripping and bottom seal replacement to improve energy efficiency and keep out rain, snow, dust, and pests. We install high-quality vinyl, rubber, and brush seals that create a tight seal around your garage door perimeter.
Garage door lock installation and security upgrades including deadbolts, slide locks, and keypad entry systems. Protect your home and valuables with professional-grade garage security solutions. We also install backup battery systems for opener operation during power outages.
Commercial and industrial garage door repair, installation, and maintenance for warehouses, loading docks, auto shops, fire stations, and retail storefronts. We service sectional doors, rolling steel doors, high-speed doors, and dock levelers for businesses across the Lower Mainland.
We've streamlined our service process to get your garage door working again as quickly as possible. From your first call to completed repair, here's what to expect when you choose Up and Down Garage Doors.
Call our Richmond office at 778-873-7282. Our dispatchers are available 24/7 to take your call, understand your garage door problem, and schedule service. For emergencies, we aim to have a technician on the way within 30 minutes.
Our certified technician arrives at your location, performs a thorough inspection of your garage door system, identifies all issues, and provides a detailed, written estimate before any work begins. No surprises, no hidden fees.
Once you approve the estimate, our technician completes the repair using professional-grade parts and tools. Most repairs are completed in a single visit. We test the door thoroughly to ensure safe, smooth operation.
We stand behind our work with comprehensive warranties on parts and labor. You'll receive a detailed invoice, maintenance recommendations, and our direct contact information for any future questions or service needs.
Parts & Labor Guarantee on All Repairs
We're a Richmond-based, family-owned garage door company that has proudly served the Lower Mainland for over 15 years. When you call us, you're supporting a local business that genuinely cares about our community and your satisfaction. From White Rock to Squamish, we're your trusted neighbors.
No hidden fees, no bait-and-switch tactics, no pressure sales. We provide clear, written estimates before starting any work, and the price we quote is the price you pay. Our technicians explain all options so you can make informed decisions about your garage door repair.
Our technicians are fully licensed, bonded, and insured with extensive training on all major garage door brands and models. We carry $2 million in liability coverage and WCB coverage for your complete peace of mind. Our team members respect your home and clean up after every job.
Garage door emergencies don't wait for business hours, and neither do we. Our emergency technicians are available around the clock, 365 days a year. Whether your garage door is stuck open at 2 AM or a broken spring has your car trapped, we're here to help with fast response times across the Lower Mainland.
Most garage door repairs can be completed the same day you call. Our service vehicles are fully stocked with springs, cables, rollers, hinges, and opener parts for common repairs. For specialized parts or new installations, we typically complete work within 24-48 hours.
Up and Down Garage Doors is the leading authorized dealer for premium garage door and opener brands in Richmond and Greater Vancouver. Our factory-trained technicians provide expert installation and service.
Up and Down Garage Doors is the leading authorized dealer for Hörmann garage doors in Richmond and Greater Vancouver. Hörmann is recognized worldwide for German engineering excellence, premium insulation (up to R-17), and whisper-quiet operation. We're also authorized dealers for LiftMaster and Chamberlain openers, the most trusted names in residential and commercial garage door openers in North America.
As authorized dealers, we provide genuine manufacturer parts, full factory warranties, and expert installation that meets or exceeds manufacturer specifications. Our technicians receive ongoing factory training directly from these manufacturers.
Beyond our dealer brands, we're certified to service Opera, Manaras, Genie, Wayne Dalton, CHI Overhead Doors, Marantec, Linear, Raynor, Overhead Door, and virtually every other garage door and opener brand on the market.
Whether you need a repair for your existing door or want to upgrade to a premium brand, Up and Down Garage Doors has the expertise and parts inventory to help. We stock motors, gears, circuit boards, remotes, springs, cables, and rollers for most common models.
We believe in transparent pricing with no hidden fees or surprises. Below are typical price ranges for common garage door repairs in Richmond and the Lower Mainland. Actual prices depend on your specific door type, parts needed, and complexity of the repair.
| Service | Price Range | Includes |
|---|---|---|
| Torsion Spring Replacement (Single) | $250 - $350 | High-cycle spring, labor, balancing, safety test |
| Torsion Spring Replacement (Pair) | $350 - $500 | Matched pair of springs, labor, balancing, warranty |
| Extension Spring Replacement | $175 - $300 | Springs, safety cables, labor, adjustment |
| Cable Replacement | $150 - $250 | Galvanized cables, labor, tension adjustment |
| Roller Replacement (Set) | $125 - $200 | Nylon or steel rollers, lubrication |
| Off-Track Repair | $175 - $350 | Realignment, roller inspection, track adjustment |
| Opener Repair | $150 - $400 | Diagnosis, parts, labor (varies by issue) |
| Opener Installation | $400 - $800 | New opener, installation, programming, removal of old unit |
| Panel Replacement | $300 - $800 | Matching panel, installation, finishing |
| Annual Maintenance | $100 - $200 | Lubrication, safety test, adjustments, inspection |
| Safety Sensor Repair | $100 - $175 | Alignment, cleaning, or replacement |
| Weatherstripping | $75 - $200 | Bottom seal and/or perimeter seals |
Prices shown are estimates for typical residential repairs. Commercial and specialty door services quoted on-site. Emergency and after-hours service may include additional fees.
Real reviews from homeowners and businesses across Richmond and the Lower Mainland.
"Absolutely amazing service! My garage door spring broke at 10 PM and I was worried I'd have to wait until morning. Called Up and Down and they had a technician at my Steveston home within 45 minutes. Fixed perfectly and the price was exactly what they quoted. Highly recommend for anyone in Richmond!"
"Fair pricing and honest work. My garage door opener was making a terrible grinding noise. They diagnosed it as worn gears, showed me the damaged parts, and gave me options to repair or replace. The new LiftMaster opener is so quiet I can barely hear it. No upselling, just straight talk."
"Up and Down Garage Doors replaced our old wooden door with a beautiful modern Hörmann door with glass panels. It completely transformed the front of our house. The installation team was professional, clean, and finished in one day. Worth every penny for the curb appeal improvement!"
"Our garage door came completely off the track during a windstorm. I called three companies and Up and Down was the only one who could come same day. The technician was friendly, explained everything, and had the door working perfectly within an hour. Great service from start to finish."
"I manage several rental properties in Delta and have used Up and Down for multiple garage door repairs over the years. They're my go-to because they're reliable, fairly priced, and communicate well with my tenants. Highly recommend for property managers and landlords."
"The technician went above and beyond! Not only did he replace the broken spring, but he also noticed our safety sensors were misaligned and fixed them at no extra charge. He even showed me how to do basic maintenance to extend the life of my door. This is what customer service should be."
Up and Down Garage Doors provides fast, reliable garage door repair services throughout Metro Vancouver and the Lower Mainland. From our Richmond headquarters, we serve residential and commercial customers across a wide service area.
As our home base, Richmond receives priority service with the fastest response times in the Lower Mainland. We serve all Richmond neighborhoods including Steveston, Terra Nova, Brighouse, Ironwood, Seafair, Broadmoor, East Richmond, and Hamilton. Most Richmond calls receive same-day service.
Full garage door repair services throughout Vancouver from the West End to East Van. We regularly service Kitsilano, Point Grey, Dunbar, Kerrisdale, Marpole, South Granville, Mount Pleasant, Commercial Drive, and all downtown Vancouver neighborhoods.
Comprehensive garage door services for Burnaby homeowners and businesses. From Metrotown to the Heights, Capitol Hill to South Burnaby, our technicians know Burnaby well and provide fast, professional garage door repairs and installations.
Serving all of Surrey including Newton, Fleetwood, Guildford, Whalley, Clayton, Cloverdale, and South Surrey. As BC's second-largest city, Surrey homeowners can count on Up and Down for reliable garage door repair with competitive pricing.
Complete garage door services for Delta including Ladner, Tsawwassen, North Delta, and Sunshine Hills. We understand the unique needs of Delta homeowners, from heritage homes in Ladner to newer developments throughout the municipality.
Professional garage door repair for North Vancouver and West Vancouver. We service everything from downtown Lonsdale to Deep Cove, from West Van's British Properties to Horseshoe Bay. Experienced with steep driveways and challenging access situations.
Find answers to common questions about garage door repair, installation, and maintenance in Richmond and the Lower Mainland.
There are several telltale signs of a broken garage door spring:
If you notice any of these signs, stop using your garage door immediately and call for professional repair. Attempting to operate a door with a broken spring can damage your opener and is extremely dangerous.
Garage door spring replacement in Richmond typically costs between $250-$500 for residential doors. The exact price depends on:
Our pricing includes the spring(s), labor, proper balancing, safety testing, and warranty. We provide upfront pricing before starting any work.
Yes! We offer same-day garage door repair service throughout the Lower Mainland. For most calls received before 2 PM, we can have a technician at your location the same day. Our average response time in Richmond is 60-90 minutes. For emergencies outside regular hours, our 24/7 service team is available with typical response times of 60-120 minutes depending on location.
Up and Down Garage Doors serves the entire Lower Mainland from our Richmond headquarters, including:
Yes, Up and Down Garage Doors is fully licensed and insured. We carry $2 million in comprehensive general liability insurance and maintain WCB (WorkSafeBC) coverage for all our technicians. We're also registered with the Better Business Bureau and maintain membership in industry associations. Our technicians undergo background checks and continuous training on safety protocols and new products. You can request proof of insurance at any time.
We service ALL major garage door and opener brands, including:
We're authorized dealers for Hörmann, LiftMaster, and Chamberlain, which means we can provide warranty service and genuine replacement parts for these brands. For all other brands, we stock compatible parts and can source OEM components when needed.
Garage door spring lifespan depends on the spring quality and how often you use your door:
One "cycle" equals one complete open and close. Factors that reduce spring life include lack of lubrication, rust, extreme temperature swings, and door imbalance. We recommend high-cycle springs for most homeowners—the additional cost is minimal compared to the inconvenience of more frequent replacements.
No. Garage door spring replacement is extremely dangerous and should only be performed by trained professionals. Torsion springs are under tremendous tension (enough to lift 150-400+ pounds) and can cause serious injury or death if mishandled. Even with the proper tools, DIY spring replacement lacks the safety margins built into professional training and equipment. Additionally, improper installation leads to door imbalance, premature spring failure, and potential opener damage. Please call a licensed technician—your safety is worth more than any potential savings.
A garage door that won't close completely typically has one of these issues:
Start by checking and cleaning your safety sensors. If the sensors appear aligned and clean, the issue likely requires professional diagnosis.
We stand behind our work with comprehensive warranties:
We process warranty claims promptly and don't make you jump through hoops. If something we installed or repaired fails within the warranty period, we'll make it right.